
Return Policy
All pieces are designed by Bryan Drummond. Almost all pieces, minus apparel and prints, are also created in-house by Bryan Drummond, with love and intention.
Any and all of the following items are not returnable or exchangeable:
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one of a kind items
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custom requests
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sale items
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special orders
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prints
If you are not satisfied with the item that you purchased in the online store www.drummondgems.com, please contact bryan@drummondgems.com within 5 days of receiving the item so he can address your concerns and craft a solution. If your return request is approved, you will have 5 days from approval to mail back the item at your own expense. We highly recommend all gemstones and jewelry are shipped insured and with tracking as we cannot be responsible for parcels that are lost, stolen, or damaged in return transit.